Saturday, 11 January 2014

Broken glass door

"We shall go out for lunch today", Bharat announced. We all at office got excited, it is his birthday and that too a friday. We started off one hour earlier to lunch time, hoping to come back atleast 2 hours late. Obvious choice was newly opened restaurant nearby and he offers 75 items spread, big buffet lunch for half the cost as it is the opening week.

Bharat, 6 feet tall, close to 100 Kgs, was on the lead. Through the glass windows and door, we could see a great ambience. Being the birthday boy, we asked Bharat to enter the place first. He, known to be giving 100% to any thing and every thing,  pushed the glass door with all his force, a sincere push. We could not believe our eyes and ears. He entered much faster than he wanted to, and fell along with the door which got removed from the hinges. A few bruises for Bharat and a smashed door converted into 2000+ glass pieces scattered all around.

Since the injuries were minor, we carried on with the lunch and managed to get a free one for Bharat as compensation for the trauma he faced, that too on his birthday. Later we came to know that the door was blocked from inside by a stopper from inside and was supposed to be only pulled not pushed - the stickers on the door to convey the same yet to arrive but door is no more now. Obviously it could not withstand our man's brutal force in the opposite direction and it happily gave in.

Why this broken glass story at the first place ? It's because todays discussion will be on Push and Pull ( Do I sound like boring prof ?) .

We have come across Push and its arch rival Pull in many places. Door is just one example. I know railways run push-pull trains in some part of India, I am yet to research and find out why they are called so.

Every morning I see a cow in front of my house. The caretaker either allows it to walk free with occasional Pushes at its back, or Pulls it with a rope tied on its neck. I thought he decides to Push or Pull based on his mood on that day, or it could be some other logic only known to him and his cow. He will have a steel vessel in his hand and he has specific, targetted customers who would consume milk, non-adulterated, non-frozen, non-packaged and most importantly wish to watch extracting the milk from the original source before consumption.

There are some Push Pull circuits in electronics, I had studied, let's not go there as I don't remember much of that !

I was lucky enough to watch a pushy boss, lucky for me unlucky for 10 of his reportees. Once he enters the office, he has to shout at all ten of them indiscriminately, irrespective of their religion, caste, creed or sex. The shout is just to make him happy that he has pushed his people enough so that his "super pushy" boss will be happy too. These pushy people think that with no push no work done, never.

And there are these "pully" ( let me coin this meaning as opposite to pushy ). They hate forcing somebody. They like to influence others by demonstating some good work. They will sit with you, empathise with you, start some of your work to enthuse you etc etc. If you are a smart cookie, you can make "pully" people do 99% of your work and rest 1% you can provide with moral support.

In my opinion, there is nothing wrong being pushy or "pully". The art lies in knowing when to push and when to pull.

Have you seen parents bringing their little ones to a swimming pool to learn from a coach. First day of the coaching schedule, the coach jumps into the pool, "pulls" the little one from the clutches of anxious parents. While the little one struggles to breathe and even to open his/her eyes, while in he/she is in the safe hands of the coach, the parents will be demonstrating him/her how to move hands, legs etc from the ground. This pull will continue for a few days till the little one gets fair amount of balance. Now is the time to push. Coach stands firm on shore and "pushes" the little one into the pool. The little one is hesitant this time also, not because he/she doesn't have the skill, but it is just because of lack of self belief or confidence. Once he/she is pushed, he/she manages some how to reach the other end of the pool with no help. The coaching by the ever anxious parents onground would continue till the little one can lift the head and smile at them. To me this coach knows well when to push and when to pull.

How much force to be applied to push or pull is equally important. If you push too much the recipient might collapse and would be staring the roof of hospital room for the next few days. If you pull too much, the other party may come too close to you, sit on your head and watch you doing all his work.

So deploy push or pull based on the recipients attitude, skill, commitment by judiciously applying the right force. And always remember, when you pull/push, the other party also wins. Not you alone.

Before signing off as usual I have a request to all. Could many or all of you use my newly coined meaning for the word "pully" extensively so it appears next year in the Oxford dictionary like "selfie" this year !




 

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